Course Policies


  • You’ll be respectful your fellow students and instructors.
  • You agree to the Attendance and Participation Policy.
  • You will not take the intellectual property (ideas or content) of the Integrative Nurse Coach Academy (INCA), or its instructors, and use them as your own.
  • You will make all payments by the due date.
  • You fully understand our refund and removal policies.
  • INCA reserves the right to change these terms at any time.

Full Terms & Conditions

By enrolling in any of the Integrative Nurse Coach Academy’s (“INCA”) courses, you are agreeing to the following terms and conditions.  Terms must be agreed to prior to enrolling in our courses.

Successful Course Completion Policy

Attendance and Participation Policy

Successful students will plan to access course on a regular basis to ensure appropriate participation in course activities and to meet assignments timelines. Courses may contain video lectures, textbook readings, discussion forum groups, quizzes, reflective activities, written assignments, peer practice, peer coaching, client coaching and/ or awareness practice requirements.

To receive a certificate, contact hour award and/or letter of completion, students must:

  • have paid tuition in full for the program and have no outstanding payments due (if on payment plan).
  • participated in and completed all course requirements

Financial Policies

Tuition and Payment Plans

Tuition is due at the time of enrollment. If you opt for a payment plan, you may be subject to a one-time administrative fee. Payments will be automatically billed to the payment source provided at checkout until the balance has been paid in full. If you fail to make a timely tuition payment, for any reason, you may be suspended from the Course and will be subject to the Removal Policy (explained below). Late payments may incur late fees and subject you to immediate removal from the Course, with no ability to re-enroll.

Refund Policy

Request for Refund when Course begins in 15 or more days

  • Within 0-48 hours of registering for the course
    • You may cancel and receive a 100% refund within 48 hours of registering for a course.
    • Request must be made in writing to
  • 48 or more hours after registering for the course
    • No refund will be issued.  You may transfer to a future course, if available (explained below).
    • Cancelation does not void remaining Payment Plan payments; all payments still must be made as scheduled (explained below).
    • Request must be made in writing to

Course begins in 14 or less days

  • No refund will be issued.
  • You may transfer to a future course, if available (explained below.) Cancelation does not void remaining Payment Plan payments; all payments still must be made as scheduled (explained below).

After the course has begun

  • No refund will be issued.  
  • You may transfer to a future course if you request deferral within the first 14 days of the course.
  • Request must be made via email to

Transfer Policy

You have 14 days after the start of the course to transfer your enrollment, one time only, to the same course on an alternative date scheduled. You must make any request to transfer a course in writing, which may be sent by email to:

However, you are strongly encouraged to speak with your faculty supervisory about your situation prior to dropping the program. We are happy to assist you in your decision making and explain all options for program completion.

Payment Plan Cancellation

If you opt for a payment plan and wish to cancel/withdraw, your payment plan can be paused when it reaches 50% of the total tuition, until 30 days before the cohort you are deferring to begins.  

If you do not join a course within 6 months, your payment plan will resume until full payment is received.

Cancellation by the Integrative Nurse Coach Academy

INCA reserves the right to cancel any course or change program start dates. In the event of cancellation by INCA, you may elect to receive a full refund of registration fees paid or credit toward alternative class(es).


Technical Requirements

You understand and acknowledge that you are responsible for ensuring that you have compatible computer(s), equipment and software necessary for you to view and access the course. The technical requirements are published on our website.

System Downtime

INCA does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free. However, INCA will quickly respond to program situations to address the concerns.  There may be scheduled periods of system downtime for system maintenance, which you will be notified of at least 72 hours in advance.

Ownership, Intellectual Property, Course Sharing

You are granted a revocable, non-exclusive, non-transferable license to use the Course Materials for the sole purpose of advancing your understanding of the Course. You may not share the materials with any third-party or use the Materials in any other way.

You acknowledge that all of the materials, concepts, techniques, presentations, audio, methods, curricula, and other information (collectively, the “Materials”) you are exposed to or provided with in connection with the Course is the sole and exclusive property of INCA.  Materials are considered intellectual property and are owned INCA.

Permission is granted for use of certain program materials by students and graduates for patient care coaching and must be used without alteration and contain the copyright information. These materials will be marked in the course. Permission is required for any other use. Any such use without permission is strictly prohibited and will constitute an infringement of INCA’s intellectual property rights.  If the course material does not explicitly state it can be used by the student/graduate outside of the course, it may not be used.

You may not allow anyone else to access the e-training courses via your log-in details, or view or participate in the online learning along with you.

You agree not to reproduce, copy, or otherwise duplicate, distribute, lend, sell, or otherwise transfer or disclose to any individual, business, or other party, any of the Materials without the prior written consent of INCA.

Inappropriate Conduct

INCA reserves the right to remove any student (per the removal policy below) from a course should the student’s behavior be deemed inappropriate. Inappropriate conduct is or may be considered harassing, harmful, obscene, incendiary, threatening, or defamatory (singularly or collectively, “Inappropriate Conduct”), regardless of its intended target.  This applies within the course, as well as on any social media outlet or public setting.

Whether or not the student’s conduct constitutes Inappropriate Conduct will be determined in INCA’s sole and exclusive judgment.

INCA will not refund fees, tuition nor reimburse any other costs should this occur, and you may be prohibited from enrolling in future programs.

Removal Policy

INCA reserves the right to remove you from the Course if you fail to make payments as scheduled or violate these Terms. If you are removed from the Course, you may be subject to charges, including the remaining tuition payments owed. Removal may mean you’re not eligible to enroll in future Courses. You may also be suspended or removed at any time for inappropriate comments or disclosure of other learner’s personal information. INCA reserves the right to remove you without warning.

Any student who is removed from the course for any of the above reasons will not be eligible for a refund of any kind, is required to pay any outstanding tuition, and may not be eligible to participate in future courses.


You agree that, during your participation in the Course and for a period of two (2) years thereafter,  you will not work for, become employed by, own as a shareholder, partner, member, joint venture or otherwise, and/or otherwise participate in any organization in the United States that: (i) that competes with INCA and/or (ii) the primary or secondary purpose of which is to educate, train, teach, and/or otherwise provide instruction to nurse coaches. You agree that this limitation is reasonable in light of the Course you have received and/or are slated to receive. You also acknowledge and agree that the foregoing restrictions (and those set forth in “Intellectual Property”) are necessary to protect INCA’s interests and that INCA would not have entered into these Terms in the absence of such restrictions. The terms of this “Non-Compete” shall survive termination of these Terms.


You agree not to disparage INCA or any of its owners or teachers during or after your participation in the course. “Disparage” means any negative statement, whether oral or written, whether in print or electronic form, including, without limitation, on any Internet site or web application such as Facebook, YouTube, Instagram, chat forums, communities, and/or message boards. You acknowledge and agree that this non-disparagement provision is a material term of these Terms, the absence of which would have resulted in your disqualification from the Course. You further acknowledge that if it becomes necessary to commence legal action to ascertain your name from an anonymous post, you will be responsible for all legal and related fees and costs.


INCA reserves the right, at any time and without prior notice, to modify these Terms and to impose new or additional terms or conditions relating to your enrollment and use of the Materials. Modifications and additional terms and conditions will be effective immediately and incorporated into these Terms, which will be shared with you. Your continued use of, or access to the Course, and/or other INCA educational resources, online portals, repositories, and/or systems will be deemed an acceptance of these Terms and any subsequent changes. You are responsible for regularly checking these Terms for changes. 


This agreement is enforceable per the laws and statutes in the state of Florida. In the event that any term, provision, covenant, or condition of these Terms is found to be invalid, illegal, or otherwise unenforceable, such unenforceable provision shall be severed, the remainder of these Terms shall continue in full force and effect, and such provision will be reformed to provide the maximum protection to INCA permissible under law.

Limitation of Liability

Under No Circumstances, Including, But Not Limited To, Negligence, Shall the Integrative Nurse Coach Academy, LLC, Subsidiaries And Parent Companies Or Affiliates Be Liable For Any Direct, Indirect, Incidental, Special Or Consequential Damages That Result From The Use Of, Or The Inability To Use, The Site, Including Our Messaging, Blogs, Comments Of Others, Books, Emails, Products, Or Services, Or Third-Party Materials, Products, Or Services Made Available Through The Site Or By INCA In Any Way, Even If INCA Is Advised Beforehand Of The Possibility Of Such Damages. (Because Some States Do Not Allow the Exclusion Or Limitation Of Certain Categories Of Damages, The Above Limitation May Not Apply To You. In Such States, Our Liability and The Liability of Our Subsidiary and Parent Companies or Affiliates Is Limited to The Fullest Extent Permitted by Such State Law.)

You Specifically Acknowledge and Agree That the Integrative Nurse Coach Academy, LLC, Is Not Liable for Any Defamatory, Offensive or Illegal Conduct of Any User. If You Are Dissatisfied with The Site, Any Materials, Products, Or Services on The Site, Or with Any of The Site’s Terms and Conditions, Your Sole and Exclusive Remedy Is to Discontinue Using the Site and The Products, Services And/or Materials. The Integrative Nurse Coach Academy, Is Not an Investment Advisory Service, Is Not an Investment Adviser, And Does Not Provide Personalized Financial Advice or Act as A Financial Advisor. INCA Does Not Provide Medical Advice.

INCA Exists for Educational Purposes Only, And the Materials and Information Contained Herein And, In Our Products and Services Are for General Informational Purposes Only. None of The Information Provided by INCA Is Intended as Investment, Tax, Accounting, Medical or Legal Advice, As an Offer or Solicitation of An Offer to Buy or Sell, Or as An Endorsement, Recommendation or Sponsorship of Any the Integrative Nurse Coach Academy, LLC, Security, Or Fund. Our Information Should Not Be Relied Upon for Purposes of Transacting in Securities or Other Investments.

We Do Not Offer or Provide Tax, Legal, Medical or Investment Advice and You Are Responsible for Consulting Tax, Legal, Medical or Financial Professionals Before Acting on Any Information Provided by Us. This Site Is Continually Under Development and The Integrative Nurse Coach Academy, LLC, Makes No Warranty of Any Kind, Implied or Express, As to Its Accuracy, Completeness or Appropriateness for Any Purpose. You Acknowledge and Agrees That No Representation Has Been Made by The Integrative Nurse Coach Academy LLC, Or Its Affiliates and Relied Upon as To the Future Income, Expenses, Sales Volume or Potential Profitability That May Be Derived from The Participation in The Course.

You Must Never Rely on The Information Provided by INCA or Our Courses, As an Alternative to Medical Advice from Your Doctor. Always Seek the Advice of Your Physician or Other Qualified Health Provider with Any Questions You May Have Regarding A Medical Condition. Never Disregard Professional Medical Advice or Delay Seeking It Because Of Something That You Have Read on This Website, Or in The Course.

Our Guarantee to You

Student satisfaction is our priority, and we will provide a continuous check on the consistency and quality of program delivery. All students will receive an occasional survey and at the end of each class asked to submit feedback in the form of a program evaluation. This feedback will be reviewed in detail and will be used to make continuous improvements to class content and delivery.

By registering for this course, you agree to any and all terms and conditions presented in this document.